At Swingo, we prioritize fast, reliable, and convenient shipping to get your mattress to you quickly and hassle-free. Here’s everything you need to know about our shipping process:
1. Streamline Your Shopping Experience with Our Quick Processing Time.
All orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with your tracking information.
2. Shipping Cost
We offer free shipping on all orders within INDIA. Additional shipping fees may apply for orders outside this area and will be calculated at checkout.
3. Delivery Time
Delivery times vary by location. Within major cities, expect delivery within 3-15 business days. Remote or rural areas may take an additional 2-3 days.
4. Delivery Partners
We partner with trusted delivery carriers to ensure your order arrives safely. Delivery partners are chosen based on location and package size.
5. Order Tracking
Once shipped, you’ll receive an email with tracking information to monitor your package’s progress. Please allow up to 24 hours for tracking details to update after receiving your confirmation email.
6. Delivery Issues
If you encounter any issues with delivery, or if your order hasn’t arrived within the expected timeframe, please contact our Customer Support team at Email support@myswingo.com or Call +91 9988000894. for assistance.
7. Changes to the Shipping Address
For any changes to the shipping address, please contact us within 24 hours of placing your order. We will do our best to accommodate address changes before your order ships.
8. International Shipping
Currently, we ship only within India. Please check back for updates on international shipping options.
9. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us immediately. We will arrange a replacement or refund as per our Return Policy.
Thank you for choosing Swingo for your comfort needs! For additional inquiries about shipping, please reach out to us at Email: support@myswingo.com or Call +91 9988000894